- All files for public viewing should be uploaded into your public_html
directory. Files uploaded anywhere else will not be seen by anyone
visiting your website.
- The first page you upload must be named index.htm or
index.html (or index.cgi / .shtml / .php3 in the relevant directories).
Delete the current index.htm, which is the temporary front
page that Internetters created for you.
- Remember that our system is SeNsItIvE to upper and lower case
directory and file names. Your FTP user name and password are also
case sensitive.
- Your email forwarding instructions are controlled by the file
email.fwd in the root directory of your account. Do not delete
this file. For instructions on how to change your email forwarding,
please see our support
pages.
- If you have ordered a POP3 email box, please see our instructions
page for details of how to set it up. Standard and Superior
Hosting Accounts come with one POP3 box as default. This page also
tells you how to send email using your domain name for non-POP3
accounts.
- Statistics of visitors to your site are located at http://www.yourdomain.xxx/stats/.
This directory is usually password protected for your privacy, using
the same user name and password as FTP. Statistics are updated once
a week. Your statistics are explained here.
- File and directory names must not contain spaces or any characters
other than letters, numbers, hypens '-' and underscores '_'.
- In your FTP program, upload your Perl, HTML and TXT files in ASCII/TEXT
mode. Upload images in Binary mode. Many FTP programs will have
an Auto-Detect setting that will select this for you.
- The directories named cgi-bin, status and icons
are shared system-wide directories. PLEASE DO NOT USE ANY OF
THESE NAMES FOR YOUR OWN DIRECTORIES.
- Please do not delete any of the preset files or directories other
than index.htm unless you know what they are and are sure that you
will not use them. Some files are required for email autoresponse,
some for your statistics, some for virtual FTP and so on.
- For your own CGIs (*.cgi) or SSI (*.shtml): use any directory
name except cgi-bin for your own scripts (cgi_bin or cgibin are
allowed). Set the permissions correctly: chmod 755 filename
in FTP if your client program supports it - or ask us to do this
for you.
- For CGI Script use: Perl is located at /usr/local/bin/perl. Sendmail
is located at /usr/lib/sendmail.
- Internetters' Support
Pages have detailed instructions and advice to assist you
in making the most of your new website and the powerful facilities
of our servers. Our FAQ
pages may also answer some of your questions, particularly Section
4 on Hosting. If you cannot find the answer to your questions, you
can email Internetters
Support. We will always respond within 24 hours - usually much
quicker. You can also contact us during UK office hours on 0870
748 3333 (UK) or +44 20 8537 3434 (international), although we would
ask you to read the Support Section first as over 95% of questions
asked are covered in these detailed pages.
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